How to Troubleshoot Multi-User Issues in Point of Sale?

 Looking for the process to fix the multi user issues in point of sale? Make sure to read the post till the end. Facing multi user issues in QuickBooks point of sale to get the client workstations communicating and connected to the server is very much common. The issues the user encounter might vary from the workstation not connecting to the server. These issues include the following:

·         Error: Fixing the connection

·         Error: You are not connected to the server

·         Error: Specify the server and company data file

·         Point of sale is greyed out

·         The application has encountered a problem and needs to close

·         POS Message 181002: The Server Workstation is not running or the company data is not accessible

To know more, make sure to read the post till the end or contact us at 1-844-405-0906.

 

What causes QuickBooks multi user issues in point of sale?

·         In case server isn’t in multi user mode

·         Or the IP address used is a dynamic IP

·         If network connection issues, such an error might appear

·         The firewall and/or third-party application is blocking the connection between the server and the workstation

·         Network sharing and folder permissions are not configured in a proper manner

Solution steps to multi user issues in point of sale

The user can perform the below steps to fix the multi user issues in point of sale.

Configure the firewall

·         The very first step is to press Windows + R to open the run command

·         Enter in control and also click on ok tab to open the control panel

·         After that set the view by to small icons and then choose windows firewall

·         The user should then select advanced settings and then select inbound

·         Now, click on new rule

·         Select port and then click on next

·         Enter the port numbers and also click on next tab

·         The user should select the allow connection and also choose next tab

·         Name the firewall rule and click on finish tab

·         The last step is to perform the same steps for outbound rules

 


Towards the end of this article, we expect that the reader might be able to fix the multi user issues in point of sale successfully. However, if for some reason the user isn’t able to deal with the issue, then getting in touch with our QuickBooks Pro Support team is recommended. 

Also Visit: QuickBooks Error code 3371 | QuickBooks Error Code 6082




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